First, identify the specific problem. Is the computer slow? Freezing or crashing? Not connecting to the internet? Identifying the issue is the first step towards resolution.
Troubleshoot
Use built-in troubleshooting tools. For Windows, open the Control Panel, select 'Troubleshooting', and follow the prompts. For Mac, launch Disk Utility and use 'First Aid'. Always backup data first.
Contact Support
If issues persist, reach out to IT Support. Provide them with the issue's specifics and what troubleshooting steps you've taken. They can guide you towards a solution or schedule on-site help.
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